Privacy Policy
Last updated: January 15, 2025
Introduction
At Family Road Adventure, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
We take your privacy seriously and encourage you to read this policy carefully. By using our game, you consent to the practices described in this policy.
Information We Collect
Information You Provide
When you create an account or contact us for support, we may collect certain personal information, including:
- Name or username
- Email address (for account recovery and communications)
- Age or birth date (to comply with age restrictions)
- Profile information, such as profile pictures
Information We Collect Automatically
When you use our game, we automatically collect certain information, including:
- Device information (device type, operating system, and version)
- Game progress and statistics
- Time, frequency, and duration of your activities in the game
- IP address and general location information
- Crash reports and performance data
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services: We use your information to operate, maintain, and enhance the game experience.
- To personalize your experience: We may use your information to customize game content and features based on your preferences.
- To communicate with you: We may use your contact information to send important updates about the game, respond to your inquiries, or provide support.
- To ensure safety and security: We monitor game usage to prevent cheating, fraud, and other unauthorized activities.
- For analytics and research: We analyze user behavior to improve game features, performance, and user experience.
Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We may share information with third-party vendors who help us operate our game (e.g., hosting services, analytics providers).
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share information for other purposes with your explicit consent.
Any third parties with whom we share your information are contractually obligated to use it only for the specified purposes and in accordance with our instructions.
Children's Privacy
Family Road Adventure is designed to be family-friendly and appropriate for all ages. While children may use our game, we do not knowingly collect personal information from children under 13 without verifiable parental consent.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our servers.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data encryption in transit and at rest
- Regular security assessments and testing
- Access controls and authentication measures
- Secure data storage practices
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information.
- Data portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Similar Technologies
Our game and website may use cookies and similar tracking technologies to collect information about your activities. Cookies are small data files stored on your device that help us improve your experience, understand user behavior, and enable certain functionality.
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our game or website.
International Data Transfers
We operate globally and may transfer your information to countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we take steps to ensure that your information receives an adequate level of protection.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.
We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
Family Road AdventureVia Garibaldi 48
16124 Genova, Italia
Email: [email protected]
Phone: +39 010 654 1122