Contact Us - Family Road Adventure

Our Location

Office Address

Via Garibaldi 48, 16124 Genova, Italia

Game Development Studio

63772 Allison Lakes
New Haleybury, PA 51575

Email

[email protected]

Phone

+39 010 654 1122 (Italy Office)

+1 (448) 581-9542 ext. 1745 (US Office)

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (CET)

Saturday: 10:00 AM - 3:00 PM (CET)

Sunday: Closed

Game Support

For technical issues and game support, our team is available 24/7 via email. For urgent matters, please use the contact form with "URGENT" in the subject line.

Find Us

Our Team

Victor Herrera

Game Support Manager

Victor leads our support team and ensures that your gaming experience is smooth and enjoyable. With over 10 years in family-friendly game development, he's passionate about creating positive gaming environments for families.

Send Us a Message

Have questions about Family Road Adventure? Want to partner with us? Or just want to say hello? Fill out the form below and we'll get back to you as soon as possible.

Other Ways to Connect

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In-Game Support

Access support directly through the game by tapping the "Help" button in the settings menu. Our support team is available to help you with any gameplay issues.

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Mobile App Chat

Use our mobile app chat feature for real-time assistance. Available Monday through Friday from 9 AM to 8 PM (CET) for quick troubleshooting.

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Feedback Forum

Join our community forum to share your experience, suggest features, or report bugs. We actively monitor and respond to posts in our community.